Senior-Friendly Computer Repair & Assistance
Patient, one-on-one computer repair at home, from a local tech who never rushes you. Many of our clients are 55 and older, and plenty of visits are booked by sons and daughters for a parent.
Same-day or next-day visits are often available, Monday through Saturday. Se habla español.
You're Not the Only One
None of these are silly problems. They’re exactly why we do this work.
- A computer so slow you've stopped using it
- A warning popped up, and you're afraid to touch anything
- You can't get into your email anymore
- The grandkids sent photos, and you can't find them
- A new computer where nothing is where it used to be
- You'd like to video chat with family without the fuss
What a Visit Is Like
1. We take our time
Your tech sits down with you, listens to what’s going on, and doesn’t hurry you. Ask anything you like, and you’ll get answers without the jargon.
2. We fix it and walk you through it
We repair the problem, then your tech walks you through your computer during the visit, so you know where your email, photos, and video calls live.
3. We leave it set up your way
Bigger text, simple shortcuts on the desktop, and your favorite sites easy to find. Before we go, your tech shares safe browsing habits and a few tips for staying safe online.
Booking for Mom or Dad?
If you live out of town or can’t be there, you can still take care of it. Book and pay from wherever you are, tell us who’ll be home and what’s going on, and we’ll handle the visit in person.
Your parent will see the same friendly tech each visit, someone who remembers their computer and how they like things. Visits are available in English or Spanish.
Good to Know
Common requests
Email and video calls, photos from the family, a new computer that feels confusing, frightening pop-ups, and a printer that went offline. Whatever it is, bring it up.
English or Spanish
Your tech can work with you in English or Spanish, whichever is more comfortable. Se habla español.
What It Costs
Visits are $80 for the first hour, with a one-hour minimum, then $40 for each additional 30 minutes. Parts aren’t included and are quoted separately. Senior-friendly visits use our standard pricing, with no rush to finish. You’re billed for the time the visit takes, and you’ll always know how it’s going.
No trip fee anywhere in Marion, Citrus & Sumter Counties, and anywhere in The Villages.
Payment is due at the end of the visit. We take cash and any credit or debit card. Returning clients can also pay by check, and your technician may accept Zelle, PayPal, Cash App, or Venmo when available.
Common Questions
Will you be patient with me?
Yes. Patience is the whole point of this service. Your tech will go at your pace, answer every question, and never make you feel rushed or embarrassed.
Can I book a visit for my mother or father?
Yes. You can book and pay from anywhere. Tell us who’ll be home and the best number to reach them, and we’ll take care of the visit in person.
Can you go over my email and video calls with me?
Yes. During the visit, your tech walks you through your email, photos, and video calls on your own computer, at your pace, until you’re comfortable.
Do you come to The Villages?
Yes, all of it, Lake County side included. There’s no trip fee anywhere in Marion, Citrus & Sumter Counties, and anywhere in The Villages.
What if a scary pop-up shows up after you leave?
Turn the computer off, and don’t call any phone number the pop-up shows. Then book a visit, and we’ll take care of it in person.
Related Services
Virus & Malware Removal
Pop-ups and malware cleaned out
New Computer Setup
Ready to use when we leave
Wi-Fi, Network & Printer Setup
Wi-Fi and printer setup
Where We Work
We come to homes and small businesses all over our three counties. These town pages have local details:
Book a Patient, Unhurried Visit
Book an on-site appointment online, or call or text 352.299.3555. Your friendly neighborhood tech will come to you.
Monday to Friday, 9:00 AM to 6:00 PM · Saturday, 10:00 AM to 5:00 PM · Sunday and holiday emergency calls by advance appointment only